Complaint Review: Video Computer Store

Purchased my computer from the Video Computer Store on 4-24-00 and did not recieve it untill Sept-00. Also I was supposed to get a $100.00 rebate from the VCS and did not get it to date of this letter (7-28-01).

I have tried to contact someone many times but the lines were always busy or I was put on hold untill I was disconnected. I was billed on my credit account before I even got the computer and I think that this company owes me for not only my rebate but the interest that was charged on my credit account for over sixteen weeks and numerous phone charges to other help lines to fix program crashes to this sorry system. I would appreciate your help in this matter.

Thank You.