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  • Report:  #1512272

Complaint Review: Vanilla Visa

Vanilla Visa Gift Card Vanilla Gift My Vanilla Gift Card TBBK Card Services. Inc. MetaBank. N.A. Sutton Bank Vanilla Visa drains your account and takes your money then won't refund Fortson Georgia

  • Reported By:
    Roger — Phoenix AZ United States
  • Submitted:
    Mon, September 27, 2021
  • Updated:
    Tue, September 28, 2021

I bought a $500 Vanilla Visa card in AZ and was charged the usual $6.95. I then used $45 to buy an item online from Poshmark.

The following day the card number was used to buy two $225 gift cards, by someone in person I'm told, in a Stater Bros. Store in Hemit California per the account statement. I still had possession of the card. Stater Bros could identify the cash register and time stamp of the cashier who sold the cards. Vanilla Visa says you can't buy Gift Cards with a Gift Card. But the cashier sold it to the scammers anyway and may have known them. Stater Bros. refused to look into the sale.

That totaled $450 taken of my money. That is a lot of money. 

I contacted Vanilla Visa, proved I wasn't in California (I'd never heard of Hemit CA) and they said too bad and hung up on me. They denied the claim.

Stater Bros said it was up to Vanilla Visa to dispute which Vanilla Visa never did dispute. Stater Bros provided *NO* assistance and the "customer service" woman was very rude about it. I tried contacting Poshmark  but they have NO WAY to contact them. They have set themselves up so you can not complain or find them.

Beware when using Vanilla Visa or when buying from Poshmark. They are filled with scammers.

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