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  • Report:  #1463399

Complaint Review: US Good Gear

US Good Gear Ordered t-shirt 07/24/18, they charged my credit card, it was never shipped. Internet

  • Reported By:
    Stacy — Gresham Oregon United States
  • Submitted:
    Wed, October 03, 2018
  • Updated:
    Wed, October 03, 2018

I placed order #30189 on July 24, 2018 for a t-shirt. I used my credit card which they charged. I never received a shipping confirmation. I contacted the company to see if it had in fact been shipped. I received no answer. A couple weeks later, I contacted the company again, no answer. I contacted them a third time, still no answer.

All I have received is a notification that "Jami Poynter" (if this person actually exists) has received my emails, and my request has been updated, but I have never received a reply from them.

I did attempt to file a complain with the Better Business Bureau, but they could do nothing because they could not locate the company. How convenient for US Good Gear.

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