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  • Report:  #1376196

Complaint Review: urthbox

urthbox urthbox.com Used credit card number for unauthorized charges San Francisco, California Internet

  • Reported By:
    Andi — Washington USA
  • Submitted:
    Wed, May 31, 2017
  • Updated:
    Wed, May 31, 2017

This company offers a "trial box" which the option to continue a "monthly subscriptions" if you don't cancel by the first of the month after you order the trial box. However what they actually did to me was delay shipment of the trial box by six weeks, then charge my credit card for a subscription because I didn't cancel (before I got the trial box) by the first of the month. What's even worse, I can't just "cancel anytime" as they charge your card for six months in advance. This was suposed to be a vegan box, but two products contained milk products so it wasn't even Vegan. Dont' fall for it.  They'll even fight your credit card company when you try a chargeback.

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