Complaint Review: UNITED RESTORATION - United Air Comfort

On 1/14/03 United Air Comfort was to perform a Furnace 11 Point Tune-Up for $29.00, this service was to improve the air quality. Services included: check for dangerous gas leaks, gas valveprimary heat exchanger, burner compartment, blower system for mold and mildew, flue for carbon deposits, igniter system, all electrical wiring, clean filter, and calibrate thermostat.

Salesman stated I was losing heat due to the air ducts because of wires pushing through the sleeves...I trusted the salesman.

I also hadmentioned to Wild Life "AAA" and a friend regarding the repairs performed prior to Morris-Jenkins Ac & Heating ...
their response were electrical wiring exposed and the work wasn't properly perfomed in the air duct system. At the time of ac evaluation...David Smith "Morris-Jenkins" stated he would check the sysem because I mentioned that the air ducts had been repaired. David Smith stated that the work performed amounted to approximately $125.00 not $684.00...I've contacted BBB of Southeast Fl ... a letter from Morris-Jenkins was sent to the BBB ... no refund for $459.909. I sent all the information that was asked for.

Thanking you in advance, for your time and effort to resolve this matter.

Deloris b
Charlotte, North Carolina
U.S.A.