Complaint Review: UPS

I  had bought an appliance on line and the item

 was being reshipped , being defective. UPS did not delivered the item inspite of numerous attempts to contact them.

Evereyday a UPS rep would call up to say the item is will be delivered the next day, yet it fails to show up

Even after speaking to UPS support numerous times they are unable to do a routine delivery.Worst company to deal with and the very worst customer service.