Harbortouch | United Bank Card REVIEW: Harbortouch has a strong commitment to total customer satisfaction. Harbortouch is focused on providing the best experience for their customers and delivers on this promise with exceptional service, fair business practices, competitive rates and top-quality equipment.
Were a 35 milliion dollar company and weve been with United Bank Card for 3 years. Its been absolutely the worst experience for our company. These guys are terrible with the worst, rude customer service. Stay away. They have no interest in providing service. You will get reeled in with remarkably low rates only to find out that there are tons of hidden charges.
And then when you call to complaint, you will find there is no one on the other side to communicate with. Also watch the auto renewals. If you dont cancel your account in writing within a certain window of time, then it will automatically renew and you will be responsible to pay the monthly fees. In 20 years of business, I have never had such a terrible experience. STAY AWAY and dont be fooled. I'm suing them for fraud and I will spend whatever needed to teach these crooks a lesson.
1 Updates & Rebuttals
no_gimmicks
frisco,Texas,
USA
I can help you
#2Consumer Suggestion
Wed, February 15, 2012
My company, Century Bankcard Service/Pace Payment Systems has been in business for 13 years. We do not have any complaints on this board.
I will be more than happy to help you with your processing. Keep in mind, we work with Interchange (cost-plus) and will not put you in a contract if you don't want one. This is hard-coated on the application.
Please call/email if you need further assistance. Tiffany 214-731-4389.
All the best to you.