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  • Report:  #1501461

Complaint Review: Uniqlo

Uniqlo Customer service stinks

  • Reported By:
    Kathryn — Baltimore United States
  • Submitted:
    Fri, October 30, 2020
  • Updated:
    Sat, October 31, 2020

My order shipped 10/13/20.  It left Martinsburg WV on 10/20 on its way to Baltimore MD. Ten days later and still no package. I received a reply to my first email ( 10/24 )stating  that they would look into it and get back to me. That never happened and they ignored 2 subsequent emails. I tried to reach out on live chat but I was in que from 2:20 until 5:30 when I finally gave up.

I cannot find a phone number or an address for this company. Apparently this is the norm for them as I have read similar reviews regarding Uniqlo. My order totaled over $100.00. 

 

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