Uber Someone fraudulently charged my Uber account for a ride and a large tip. Uber refunded the fare, but not the tip! San Francisco California
Some stranger in another city fraudulently accessed my Uber account, and charged a ride fare as well as a large tip (twice the amount of the fare). I immediately contacted Uber, who quickly refunded the fare. Great! But they will not refund the large tip ($70!) because "that money went to the driver."
I don't care, I want my money back. I was ripped off. Uber recognized that fact by refunding the fare. And yet I can't get my money back for the tip? Who knows what even happened, the driver might have been the fraudster, I have no idea. Uber needs to make me whole, and I mean completely whole, for the fradulent charges.