Complaint Review: Uber Eats

Ya, so I get an email for 20 dollars off my first order. When I entered my phone number into the order it said not eligible for 20 off. I enter the order anyway, selected extra cheese and pepperoni. When I get the order delivered, no pepperoni. Then the delivery driver drove past the place several times and had to turn around. How do you miss a 4 story Red Roof Inn? Especially after I messaged him and told him I was waiting in the lobby. Then he pulls up to the far part of the parking lot next to Waffle Houe and calls me, tells me he has my pizza, again, I tell him yes Im waiting for you in the lobby. What gives? Does he not know what a lobby is? I take Uber rides to and from this Hotel all the time. The Uber system recognizes that I am at the Red Roof in correclty every other time I use it, why wouldnt it have same mechanism for Uber Eats?