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  • Report:  #1415345

Complaint Review: Uber Drive

Uber Drive non payment of earnings. San Francisco California

  • Reported By:
    forrest — branson Missouri United States
  • Submitted:
    Wed, December 06, 2017
  • Updated:
    Wed, December 06, 2017
  • Uber Drive
    1455 market st 4th floor
    San Francisco, California
    United States
  • Phone:
    1-415-986-2104
  • Category:

When i signed up for uber i applied for a uber debit card which according to their site you could get your earnings deposited to the card. I did this after finding out that they had been hacked and then paid the hackers to destroy the info. OOOkk. The site will not allow me to imput the uber debit card info. It tell me to go back one page and select the uber card option which is not there. I have sent 8 emails to them using customer support and they continue to avoid answering the question directly. They keep insisting i give them my banking info and keep avoiding the question by continuing to tell me how to go into the site and input the info. It is not possible. They only owe me $ 37.57 but it is the principle of the matter. I have told them i will not give them my banking info and will not drive again until this matter is solved, only to get an email back telling me how to go into the uber site and get my earnings when it is not possible. According to them , it shows 0 balance because i did not transfer my balance the first monday of the week to my account, and insist that once i give them my banking info that the balance which i guess is floating in limbo will be deposited into my account. I have emailed the supposed company manager with my request and still no response. There is no customer support to contact. They are avoiding this issue. There are many many others who are being scamed by this company. 

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