U.S. National Properties National Fulfillment Center RIPOFF Government Auction Guide & Listings Never Issued Refund consumer fraud ripoff Ventura California
Purchased a Government auction guide & listing in 8/2001 - when I called to requested updated listings, they were never received. Called several more times to get current info on local auctions - promised but never received.
Submitted & received Testimonial Program Number from company in Sept 2001.. terms state that after 3 months, if you have not been able to purchase a home/auto etc.. from any auction, you may request a full refund of progam costs. $70.83 total.
Made all required notifications that I was not satisfied with service & requested my refund.
January 2002 spoke with a rep from company & was told that a credit would be issued to credit card within 14 days. Still have NEVER received refund.
February 2002, once again trying to follow up - found that the Membership Support phone # has been disconnected. Unable to locate any other phone listing.
Original payment from credit card was issued to National Fulfillment Center - after initial contact, we were referred to U.S. National Properties. NFC phone # is also disconnected.
These people are FRAUDS & need to be dealt with so that others are not ripped off as I was.
Michael
Riverside, California
1 Updates & Rebuttals
#20
Thu, March 21, 2002
After doing some additional follow up on this company thru the Better Business Bureau - I have found that they have had numerous complaints of fraud filed against them.
According to the BBB - the company has notified the BBB that they have not been operating as a business since September 2001 - but that they would continue to service any outstanding account issues.
So - BEWARE!! also - BBB has indicated that they also operate under the name of Stonebrook Marketing.
My suggestion to anyone seeking info on government auctions, etc...do some research as most of the info you need is offered at no charge at various online sites. Also - check with the BBB on any potential company you may consider purchasing from!!
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!