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  • Report:  #1531442

Complaint Review: Tvidler

Tvidler ORBIO WORLD They added additional units to my order which I returned but was never credited for. Also, one ordered item was not delivered, nor credited. (There are already a couple of the same problem reported on RipOff) Kaunas

  • Reported By:
    Hildi — Toronto Canada
  • Submitted:
    Sun, March 03, 2024
  • Updated:
    Mon, March 04, 2024
  • Tvidler
    Gedimino g 45-7
    Kaunas,
    Republic of Lithuania
  • Phone:
    37066377457
  • Category:

They added four units to my order (of two) which I noticed on checking the confirmation. I called immediately to report this, was told there would be no problem.

Then I was advised by email that it was too late to change the order but I could return the unwanted units. Turns out the return address is in Lithuania (although shipment came a from North American depot), registered mail, as required, costing about twice the items' value. I returned them by regular mail but was never credited.

Furthermore, one ordered and invoiced item was never delivered, nor credited, my reminders not even acknowledged. 

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