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  • Report:  #1258821

Complaint Review: Total Merchant Services

Total Merchant Services Ameribank is associated with them. One employee said part of their company but I do not know for sure TOTAL MERCHANT SERVICES Prey on elderly and the sick Woodland Hills, CA (Headquarters) Nationwide

  • Reported By:
    B — Bend Oregon U.S.A.
  • Submitted:
    Sat, October 03, 2015
  • Updated:
    Sat, October 03, 2015

Total merchant Services Continued to charge my parents bank account for months after being asked to cancel.  My parents are in their 80's and had a small religous gift store that probably did not make a profit. A person came into the store and signed my dad up for a "great deal" with their credit card processing machine.  He told them they would get the lowest price and could cancel anytime.  There were a lot of hidden fees and extra charges. My dad told them he wanted it cancelled. About this time he became ill and was in the hospital for an extended period and eventually passed away. 

It turns out Total merchant Services was still debiting their account for months even though they had no equipment and had asked to cancel.  My mother did not realize what the charges were for until I helped her figure it out.  The company charged them into the thousands for doing nothing.  I called the company and they said they could not refund any of the charges from the past.  

Do not deal with this company. Find a reputable company even though their reps say they will save you money.  And do not let them take money out of your bank account!  We had to close our bank account. We could not trust that they would not try to get back in and take more money!

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