Complaint Review: TOTAL HOME PROTECTION

Called for service for garage door opener it was denied in May 2021 but they offered a "goodwill" payment of $150, after I had paid my $75 service fee. I still have not received my $150. In July I made a claim for my clothes dryer, they didn't even send out a repairman they had a repairman diagnosis the problem via video and send the report to them which was denied, they wouldn't provide me with a copy of his report even though I paid the $75 service fee.

They offered a cash "buyout" payment of $450 which I accepted and of course I have not received it either after multiple calls of telling me that it would take 6 to 8 weeks for both checks to be mailed I waited the 8 weeks. I was then told that it would go to the accounting department and would take another 2 weeks for them to issue the checks.

Well time is up...now when I call all my call seem to be cut off and there are no call backs. This place is such a RIP OFF AND A BIG SCAM! If there is a law suit can others from other stated join in?