T-Mobile Terrible customer service! Bought (payments) new cell phone, service with them maybe this May 21. Have had nothing but trouble which I reported to the numerous times. Now the phone has NO CELLULAR DATA, NO INTERNET, DONT GET TEXT MESSAGES and SOMETIMES CAN MAKE A PHONE CALL! Indianapolis Indiana
I NOW WANT OUT OF THIS AND BELIEVE THEY OWE ME FOR NOT HAVING ANY INTERNET OR MOBILE DATA WHEN NOT HOME. MISSING MESSAGES, TEXTS. ALL I CAN DO IS ANSWER CALLS!! When the lady in Kansas said tmobile is not for me, you bet although I would have expected a solution and try to keep a customer, they don't care. When you show them you are made because it is also causing problems on your job as I depend on it for communication, they just want to get off phone.
When the heat is on them, they run!! I have found their reputation in general public is poor and they still live up to by screwing you over. Funny I threatend to file a complaint here and AG consumer protection and silence. I want out of contract, port my number I brought with me and 0 dollars owed to them. I feel they owe me! I will then move on and take my business elsewhere! This to me is fraudulant behavior to not even offer a solution!!