Tickets At Work ticketsatwork TicketsAtWork would not respond! Orlando Florida
I've been trying in vain to contact Tickets At Work by phone and by emails to cancel an hotel reservation because of a family emergency, a week before the check-in date. I spent over 3 hours on hold in 3 days - on hold for 45min to 1 hour on 800-331-6483 and 407-393-5862 (For Customer Service Assistance On Existing Orders). I was also on hold in vain on 954-342-2900 (for Corporate Client Services) for about another hour. I emailed my request for the cancellation to customerservice@ticketsatwork.com, companysignup@ticketsatwork.com,
clientservices@ticketsatwork.com, partnerships@ticketsatwork.com one week before the check-in date. It has been 3 days now without a response. Beware folks! It is quasi impossible to make a change to an order from ticketsatwork.com! There's nobody to talk to. You are on your own!
2 Updates & Rebuttals
ok
#3Author of original report
Mon, August 03, 2015
reservation cancelled. gift cert received. not worth the 3 hours+ i spent on the phone but that's ok.
i was heard
#3Author of original report
Thu, July 30, 2015
So ticketsatwork made a resolution to cancel my hotel booking, and they were going to send me a gift cert. I will hold them to that.