Ticketmaster refund, rude, hungup, laughed at me, bad service Nationwide
I called Customer Service and was first hung up on by "Julio", I believe was his name, when I asked for a supervisor. Called back and spoke with a supervisor who didn't offer any better service. His name is Josue, ID # CYS844. He said there would be no refund and that it doesn't matter that Ticketmaster charged my card, I won't have tickets until after 11/1/14 and the show is not until December. They were disrespectful, acted like they didn't care about me as a customer. I need an apology and I need a refund. I am sick of companies ripping off their customers and then not caring one bit about them, because they stand behind a silly policy.