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  • Report:  #1342420

Complaint Review: The Style Go

TheStyleGo Kylie Cosmetic Lip kit 50% off , BUY 1 GET FREE 1 , Zephyrhills Florida

  • Reported By:
    Jinnapat Hongsri — Bangkok Other Thailand
  • Submitted:
    Sat, December 10, 2016
  • Updated:
    Sat, December 10, 2016

They sell the fake codmetic of kylie jenner. My purchase was on 20 NOV 2016. The total cost was  I paid with my credit card around 100$ USD. I need to return product and refund my money back and report the style go company for more people will not order with them. please following this email below.

____________________________

 

Dear The Style Go

 

I need to return your product and refund my purchase back. According your return policy (follow below link) I can return this product because your product was fake and you sent me with the wrong product because I order Kylie lip kit BUY 1 GET FREE 1 contains : 2 Matte Liquid Lipstick (0.11 fl oz./oz. liq / 3.25 ml) (follow below link). My purchase was on 20 NOV 2016 is within 30 days until today. 

The product was unused ,be in the same condition and be in original package. I send email to you so many many time but you never reply me back, why? 

If you reply me back for approval my return. I will mail the product back to 881 W County Line Road , Zephyrhills, FL, 33540, United States and you must send my money back to my credit card as my purchased on same.

Finally I need to return all product of my 3 orders with you as follows

 

1st 

Order : TSG9441 

Tracking number : RG307405122CN

Sub Total : 49.98$ USD

 

2nd 

Order : TSG9477 

Tracking number : RG307405290CN

Sub Total : 22.50$ USD

 

3rd 

Order : TSG9495 

Tracking number : RG307405391CN

Sub Total : 22.50$ USD

 

TOTAL : 94.98$ USD

 

Product I need to order : 

 

thestylego.com/collections/kylie-jenner/products/buy-1-get-1-free-kylie-jenner-lipstick-all-colors?variant=32637136134

 

Return Policy :

 

thestylego.com/pages/return-policy

 

Please reply me back Urgent!!! If you need more information please contact.

 

 

Dear Mr.David K

So sorry about I forgot to tell you I already received all of  the products but I did not have to turn that on to watch inside and test. I just saw the package and then already know that was the fake Kylie lip kit product and also not same as you sell on the web The Style Go.Following the attach file is the photo of that. Please you find it and explain to me.

 

Please reply me back and thank you for your support more information to me because I sent mail to you for many times but don't has anybody reply me back.

 

I will send more photos to you later.

 

BR,

 


From: David K <thestylegocom+canned.response@gmail.com>
Sent: Saturday, December 10, 2016 8:09 PM
To: newringoo@hotmail.com
Subject: Re: Fw: A shipment from order TSG9495 is on the way
 
 
Hello Maam,
 
Thanks for reaching out to us.
 
Your delivery is guaranteed and insured with us so you no need to be worried about it , if you didn't receive in mentioned time please get in touch and we will look into it ASAP.
 
Shipping usually takes about 10-18 working days to USA and about 15-25 working days to other countries depending on location.
 
In the meanwhile you can track your order here http://www.17track.net/
 
ALL-IN-ONE PACKAGE TRACKING | 17TRACK
www.17track.net
17TRACK is the most powerful and inclusive package tracking platform. It enables to track over 170+ postal carriers for registered mail, parcel, EMS and multiple ...

Thanks for informing us.
 
If your tracking number shows "Not Found", It means you need to wait 2-3 working days for the tracking number to update on courier website.
 
Have a great day
 
Best,
David
Customer care
  -- 
Best,
David
Customer care
 
Address TheStyleGo form invoice :
 
 
1920 TIMMONDS AVE 
PORTSMOUTH
Ohio
United States

 

 

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