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  • Report:  #561

Complaint Review: Thermal Seal

Thermal Seal

  • Reported By:
  • Submitted:
    Tue, July 06, 1999
  • Updated:
    Tue, July 06, 1999

My wife and I just bought a Dominion home recently (See "Dominion
land mines" and "FireBird Franzee") We decided to have Thermal Seal
build a new deck for usand they said that we would be enjoying our
deck for the fourth of July. Well, their price was steep but with
their lowest price gauranteed we found an even better estimate and
they said that they would match it without a problem. July 6th came
and I called my sales associate. He informed me that the order was
cancelled because they would not profit from building a deck for
the lower price agreed upon, and he asked "Why, didn't anyone call
you?" I hung up, tired of all of these companies digging deeper
into my too-shallow wallet and read their contract. It seems that
we could not back out of the contract after 3 days of signing yet
they could cancel at any time if they found that a quality deck
could not be manufactured for the price agreed upon by the sales
associate. By the way, the fireworks were beautiful out of our back
window, too bad we had nothing to sit on outside to enjoy them!

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