7th level communications, llc Jermey miner Beth Jolley They refused to give me a refund after having the "product” and coaching for less than 48 hours. They then threatened me with legal action, debt collectors, and said that the Better Business Bureau can not protect me. Springfield Missouri
I was first made known about this product when they were doing a promotion. I spoke with Luke, the sales rep and he got me on boarder. Within 48 hours my life was turned upside down with family health issues, I didn't know what to do. I asked for a refund and Luke said it was over his head and sent me to Beth Jolley. She was nice and cordial at first, when I explained my situation.
When I asked for a refund she immediately switch. She then threatened me with debt collectors and in the same email said it wasn't about the money. I was left confused and stress stricken. I immediately called American Express and told them the problems as well as the Better Business Bureau. She then told me that the Better Business bureau couldn't protect me. Absolutely scary.
2 Updates & Rebuttals
John
Takoma Park,United States
I'm sorry, but what?
#3General Comment
Mon, January 10, 2022
Imagine if you had purchased any other product- a car, or a refrigerator, or anything else that had a "no return" policy. All the hardships that suddenly came upon you which made it difficult to pay that bill would not make the slightest bit of difference to the contract you signed when you purchased that car or refrigerator.
If there is a monthly fee attached to this service of no obvious (reposessable) value, you might be able to get your credit card company to stop future payments. But the idea that "oh something came up, I can't afford this anymore" means you should get a REFUND is absurd.
CARTER
Columbia City,Indiana,
United States
You need to learn this lesson.
#3Consumer Comment
Mon, December 20, 2021
The BBB has absolutely zero actual power. All they can do is send an angry letter. So few people check it any more.