Texas 2-Way is a ripoff orders are not shipped and email won't be returned fraudulent ripoff business San Juan Texas
Ordered one of their over priced FSK Decoders,(DDM-4-P) on jul 11th for total of $89.80 They will not answer email about order, and there phone line is "voice mail" that is'nt even connected.
I hope this report will save others from being "taken" by these "clowns". I'm not done yet and might even drive to the state of Texas to recover my lost money !!
To Texas 2-way; "you can run, but you can't hide".
Keith
Towanda, Pennsylvania
2 Updates & Rebuttals
BBB of of South Texas Kicks a*s
#30
Fri, August 30, 2002
Help came from The BBB of South Texas, Inc. Alot of people report
having problem with the BBB, but soon after Texas 2-Way got
their a*s bite they finally e-mailed me about my order !!
Here is the mail they sent.
Date: Friday, August 16, 2002 06:50:56 PM
"email from texas2way.com" wrote:
We will go ahead and ship the unit to you. We did receive a letter from the Better business Bureau and I hope you will find it in your heart to retract your claim. You are the first
person to have ever done such a thing to us. As for the unit we will ship it tomorrow and I will email a tracking number to you.
Another four days went by and no tracking number, here is there
reply to that !!Sorry about that Mr._____. I found out after I sent that e-mail we had run out of boxes and I apologize for my tardiness to let you know. We should have them by Monday and on Tuesday I will send yours out first. Sorry for all the trouble.
August 20 they sent tracking number and Aug 27, 2002 1:49 P.M. I finally have my package !! THANKS BBB OF TEXAS !!
News Travels Fast
#30
Fri, August 02, 2002
Soon after filing a report here and with the Texas BBB, I received the following email, "better late than never" ?
From: sales@texas2way.com
Date: Thursday, August 01, 2002 03:38:13 PM
To: Keith
Subject: Re: ATTEN:
I am not sure where you got the idea you were getting ripped off. I will send your money back and you can forget about your order. Sorry you feel that way.
---------- Original Message ----------------------------------
From: Keith
Date: Thursday, August 01, 2002 08:05:07 PM
To: sales@texas2way.com
Subject: Re: ATTEN:
When weeks go by and no answer to any emails or a phone number that is not connected, some people would
get that idea. In the future, you should at least
email your customers when order is received and let them know that there will be delays on their orders because of lack of stock, in my case I was never told of any of this !
( I would, like anyone else, understood this)
I understand you are busy, but don't be surprised if this
happens again, I am a first time buyer with you, and trust
is something you earn not something you expect, especially on the web.
Are they going to send a refund or the item now ?
I'll be waiting and will update if and when !