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  • Report:  #130400

Complaint Review: TCA Fulfillment Services

TCA Fulfillment Services Inc Rebate Fraud Buy.Com TCA Wheresmyrebate is bad. Ripoff! New Rochelle New York

  • Reported By:
    Harrisburg North Carolina
  • Submitted:
    Mon, February 07, 2005
  • Updated:
    Thu, February 17, 2005
  • TCA Fulfillment Services
    P.O. Box 821
    New Rochelle, New York
    U.S.A.
  • Phone:
    914-6330663
  • Category:

Purchased a Pyxscape 17 inch LCD from Buy.Com on 11/30/04, Buy.Com did not fill the order until 1/05/05. I sent in my 100.00 rebate on 1/5/05 to TCA which clearly states the following on the rebate form :

Valid Purchase Dates: 9/14/2004 to 1/31/2005
Postmark by: 2/20/2005

Received and email from TCA stating the following:

"Unfortunately your rebate is denied for the following reasons:
ORIGINAL PURCHASE NOT DURING REBATE PERIOD
REQUEST POSTMARKED AFTER CLOSE OF PROGRAM DEADLINE
PURCHASED 11-30-04 -- POSTMARKED 01-05-05"

Last time I checked 11/30/04 as well as 1/05/05 are all within the time frame stated above. I try to call TCA but only get a busy signal.

Ron
Harrisburg, North Carolina
U.S.A.

1 Updates & Rebuttals


Fairbanks

Omaha,
Nebraska,
U.S.A.

$100 REBATE FOR PYXSCAPE 17 INCH LCD MONITOR REBATE

#2Consumer Suggestion

Thu, February 17, 2005

Ron,

I had Exact same situatiation.

Bought 17 Pyxscape on 12/21/2004 and postmoarked 12/27/2004 got denied.

Yesterday i wrote to :
customerservice@wheresmyrebate.com

Just gave details. Date bought and Postmarked and what the details of the offer were.

I was and still am clearly within the guidelines.

Today, i got an email saying the rebate was approved. I checked status and the status was changed from denied to pending aprroval.

I will beleive it when I get the check but send them an e-mail. It may be worth the $100.00 they owe us.

Good luck.

Dino

FYI customerservice@wheresmyrebate.com and 1-800-390-2344 were not found anywhere on the thier website, I found them on here. This site is a great resource.

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