supergooddeals.com fraud in delivery, bait and switch Staten Island NY
I REALLY hope consumers access this website BEFORE dealing with this company--I was not alone.
FACTS: I ordered the following health-related items as part of a $12.95 kit on April 14th, 2020:
1 × 50pk Disposable Surgical Face Masks 3M Model 8210 n95 Particulate Respirator Face Masks/ 3M Model 8210 n95 Plus Particulate Respirator Face Masks/ Microfiber Chenille Cleaning Glove / 10 Tablets - Magichem Bleach Tabs/ 3M Respirator Wipes
for $9.95 (yeah, I know, a great deal, but again, too good to be true)
It was "supposedly" shipped April 15, the next day, but of the order, I only received ONE facemask in early May, without the balance of the order. I have repeatedly emailed the company (now 4x, again today 6/16/20, 3 pm) and they have continually refused to reply. This has apparently happened to other customers as well....
Since i emailed them today, I also contacted both THIS website, and BBB New York. And, as of one minute ago (4:20 pm) they went offline. Cannot access their website...and did not reply to today's complaint (be advised, they use "cookies" to determine of you are online or not --delete their cookie in preferences, which I did and back online)
I suppose I should be happy with the one facemask, but an advertisement is an advertisement. and the "principle" of the thing...it is a true bait and switch company, with an attitide of not replying and no customer concerns...only THEY will decide what you will receive.
1 Updates & Rebuttals
Robert
Ledyard,Connecticut,
United States
additional review
#2Author of original report
Wed, June 24, 2020
When I complained to BBB, the company lied about their process, stating that they showed just ONE item so-called "pre-selected" via a checkoff list--when in fact, I NEVER was presented with a "checklist", the item description included 7 items for the price charged, and their actual invoice (for which I was charged), showed ALL 7 items being charged and shipped--except I only received ONE item from the complete description.
I made repeated attempts by email, no response, not even to state that they only presented a checklist of items.
I also added that the so-called "shipment" of ONE item went out April 15 (ordered April 14), and was received in late May, a month and a half later--my home is only 2 hours away...
BBB closed the complaint, saying the company satisfied their process...I remain unsatisfied.
A TRUE liar, and bait and switch company....AVOID AVOID AVOID