Super Shuttle DC no shows no refunds cancellation without notification Arlington Virginia
Super Shuttle did not call to notify me of cancelled van services, and they have NOT REFUNDED MY MONEY! The Super Shuttle Quality Manager, Don Mathis (phone 703-416-7873, ext 700) has not returned any of my phone calls! I was left high and dry waiting for a shuttle that never came. Then I was told by the taxi service I called to help me out, that this is a regular occurrance. I also checked the Better Business Bureau, and they have a long track record of taking money and not delivering the services.
Michelle
Silver Spring, Maryland
U.S.A.