Suddenlink Altice Mobile Never got service to repair my phone from Suddenlink Nationwide
My telephone line died in mid September. I contacted Suddenlink and was told a technician would call me back. That didn't happen so I called the next day and scheduled a service call for later in the week at 8am. At 8:30 I called them but they said it was 8a-11a. I called again 3 times over the next 5 hours and was told each time he'd be there "within the hour".
He never showed up and when I went online I saw that they'd rescheduled the service for a week later without notifying me. I then filed a BBB complaint. The corporate rep got back to me in 2 days but since then he's scheduled 2 more service calls where no one showed up or bothered to call me. It's going on 3 weeks without a land line and no end in sight.