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  • Report:  #1431050

Complaint Review: stub hub

stub hub, Stub Hub sold me tickets to an event two hours prior to the event when it had been postponed days ago. They advertised that the event was that night and sold the tickets at a heavy premium. Fremont California

  • Reported By:
    andrew — north miami beach Florida United States
  • Submitted:
    Sat, February 24, 2018
  • Updated:
    Sun, February 25, 2018
  • stub hub
    199 Freemont Street, Floor 4 San Francisco, CA 941
    Fremont, California
    United States
  • Phone:
  • Category:

Stub Hub posted erroneous information on their website which induced me to purchase tickets for an event that same evening.  If I had not double checked the event with ticketmaster I surely would have shown up to the cancelled event.

I informed Stub Hub and they told me I could relist the tickets but that THEY WOULD NOT REFUND.

I asked how could I relist the tickets to an event with no future date.  They said i couldn't, I would just have to wait.

I explained that I did thousands of dollars worth of business with them.

No dice...

They had inaccurate information on their website and suckered me into buying tickets for a nonexistent event.

All I wanted to do was reverse the transaction.

Warning: Never use Stub Hub and take their website at face value.  

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