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  • Report:  #1427859

Complaint Review: Strong Current Enterprises Limited London England AKA brightrays.biz AKA Postbus Netherlands

Strong Current Enterprises Limited, London England AKA brightrays.biz AKA Postbus Netherlands brightrays.bix TVFox Antenna Postbus Netherlands Company deceptive located in London, Neitherlands or California?? Couldn't reach to cancel, product does not perform to their fabrications. Internet

  • Reported By:
    Carol — Harris Minnesota United States
  • Submitted:
    Wed, February 07, 2018
  • Updated:
    Wed, February 07, 2018

On January 22, 2018 at 10:05 a.m. I ordered three (3) HDTV Antenna’s and one (1) HDTV Antenna Amplifier but they charged me for an additional HDTV Antenna.  On January 22, 2018 between around 10:15 Mario a representative from my charge card company questioning if I knew about these charges, his number was 888-918-7313. I told him yes, I had just placed the order.  I then went on the computer and found out that people were stating this particular product was a SCAM.  I then contacted Card Services about my concerns and wanted them to cancel the charges.  They stated I would have to contact the company.  On January 22, 2018 at 11:13 a.m. I contacted the company’s customer service phone number 1-716-330-1335 in which to cancel my order.  I was never able to acquire a real person to talk to and left a message.  The companies name on my printout is Strong Current Enterprises Limited, 19021 Crawford Street, Dept 706, London, W1H 1PJ, CoC Number  - 7245331, VAT Number – NL823330692B01. Another name that shows for the company on my bill is Brightrays.biz.  I also emailed them several times at support@freeseetv.com with no results. 

I ordered them on January 22, 2018, and cancelled them the same day within a couple of hours of ordering them.  I contacted them by phone and by e-mail 1-22-18, 1-28-18 and 1-30-18. The items came on February 2, 2018.  

The Antennas came from: Strong Current, P.O. Box 4701, Pacoima, CA91333-4701 with a phone number of 1-818-492-2760.  I called that number and the woman that I spoke with gave me another customer service phone number to contact which was 866-995-7188 and I spoke to Michael.  I asked Michael for the return address and he stated he would need my information first.  I stated I just want the return address for these items.  He couldn’t find my account using my order numbers but asked me for my phone number which I gave him then he asked me for my e-mail address which I didn’t give to him then he asked me for the first 6 and last 4 numbers of my charge account number used.  It was then I stated “NO”  I’ll contact my charge card company.  Come on, what is going on with this company?  The address I was told to return them to is Postbus 2202, 06670 AEZETTEN, Netherlands.  

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