Print the value of index0
  • Report:  #1420494

Complaint Review: Stomp racing limited

Stomp racing limited This is a scam do not buy this bikes. A month ago I bought this bicycle for my son fo Christmas and today is the date that I have not received it and nobody answers me and tells me what is happening with my order. This company has the worst customer services. Warning scam scam scam Scammers England

  • Reported By:
    Rafael — Miami Florida United States
  • Submitted:
    Tue, January 02, 2018
  • Updated:
    Mon, April 16, 2018
  • Stomp racing limited
    England
    United Kingdom
  • Phone:
    6463742553/ +441730720020
  • Category:

This is a scam do not buy this bikes. A month ago I bought this bicycle for my son fo Christmas and today is the date that I have not received it and nobody answers me and tells me what is happening with my order. This company has the worst customer services, warning warning scam scam

1 Updates & Rebuttals


Danny

PETERSFIELD,
England,
United Kingdom

Response to comments about our company

#2REBUTTAL Owner of company

Mon, April 16, 2018

Hello,

We have noticed this report is outstanding and wish to reply to ensure people that Stomp Racing is not a scam and is indeed a reputable and safe company to deal with.

We had an issue with our American courier regarding this particular order. The customers bike was returned to us and once we were aware of this we refunded the customer immediately.

At every step of the investigation we replied to this customer and kept them informed of the situation. We have evidence that all emails were answered within 24 hours. We pride ourselves on a 72 hour response time to all customer service enquiries.

This customer has his money back and we would be happy to sell him another bike should he so wish.

Kind regards,

Danny

Sales Manager

Stomp Racing Limited

Respond to this Report!