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  • Report:  #1507357

Complaint Review: Stamps.com

Stamps.com I was charged $15.99 every month but did not receive any product. California

  • Reported By:
    Crystal — Twentynine Palms United States
  • Submitted:
    Sat, April 24, 2021
  • Updated:
    Sat, April 24, 2021

Stamps.com I was charged $15.99 every month but did not receive any product. I contacted the customer service representative and she told me that I should go to the post office in order to investigate the matter. She also said that the transaction was made on their website with my debit card which I had lost several months ago; they reissued me one with the same exact numbers. I asked her to cease and desist any further transactions until this claim can be resolved; she refused. She did refer me to the fraud department of Stamps.com but they don't open for several days.

This is the single most mind boggling scam regarding regarding a US company that is piggybacking on a Federal legitimate service. I cannot believe that she would not cancel my subscription; even thought I am not fully aware of what the subscription was. Charged me $15 a month, no product provided, refused reimbursement and refused to cancel service. subscriptionsubscriptionsubscriptionStamps.com I was charged $15.99 every month but did not receive any product. I contacted the customer service representative and she told me that I should go to the post office in order to investigate the matter. She also said that the transaction was made on their website with my debit card which I had lost several months ago; they reissued me one with the same exact numbers. I asked her to cease and desist any further transactions until this claim can be resolved; she refused. She did refer me to the fraud department of Stamps.com but they don't open for several days.This is the single most mind boggling regarding scam from a US company that is piggybacking on aligitamate Federal service. I cannot believe that she would not cancel my subscription; even thought I am not fully aware of what the subscription was. Charged me $15 a month, no product provided, refused reimbursement and refused to cancel service.

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