Complaint Review: 1st Class Auto Care

The driver's side tire came off while driving the car.  Brought the car on November 22, 2021, so Keon could fix it; he had been servicing my car.  He gave me a sob story that he needed cash to get the parts since he was having problems.  Dawn came over to my residence to pick-up $2,000.00 for the parts.  Told Keon that I wanted all replaced parts back.  

Keon went to my friend Keith's house to pick up the 4 new rims and 1 tire.   Kept calling to get updates to no avail.  Keith got ahold of him and told him the car only needed an alignment and that he would need $1,600.00 to finish the job.  Keith gave him the money, but I never received the car until I had it towed away to another mechanic who fixed the problem for $1,600.00, parts included.

Keon and Dawn are untrustworthy.  They kept the 4 old rims; they had the gall to steal 4 tire air caps with the Mercedes-Benz logo; they kept the undercarriage dust cover; Dawn did not replace the broken panel on the driver's side door and took out the broken one, leaving a hole; and did not return the original Mercedes-Benz parts that Keeon replaced.

All previous work was done incorrectly, per Mercedes-Benz mechanic.