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  • Report:  #1199904

Complaint Review: Sprint Nextel

Sprint Nextel Business Unlimited data plan terminated for overuse Evansville Indiana

  • Reported By:
    Hoosier — Evansville Indiana
  • Submitted:
    Wed, January 07, 2015
  • Updated:
    Wed, January 07, 2015

 Enrolled in a unlimited business plan with Sprint in 2012. Sprint decided to cancel the service at the eve of 2 years anniversary. When contacted we received these boggus reasons

1. Overusage ( This is a business and we purchased unlimited data plan) False advertizing. Never had any complaint the first year by Sprint!!!

2. excessive roaming ( Flat lie, the device never left the physical premices of the business)

3. Equipment out dated  to support 4G ( our modem is a Sierra 4G)

Had the rudest people in customer care, waited  ten days with no internet to finally tell me that service cannot be re-established.

4. Filed a complain to BBB and FTC, I am seeing legal counsel

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