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  • Report:  #1478776

Complaint Review: SPECTRUM TVVOICE & INTERNET// SPECTRUM MOBILE

SPECTRUM TV,VOICE & INTERNET// SPECTRUM MOBILE TIME WARNER CABLE Spectrum overcharged me $30 and don't deliver quality service for cable, phone and internet LIBERTY NY

  • Reported By:
    MARILYN — Livingston Manor United States
  • Submitted:
    Tue, May 14, 2019
  • Updated:
    Wed, May 15, 2019
  • SPECTRUM TV,VOICE & INTERNET// SPECTRUM MOBILE
    COUNTRY ROAD 52
    LIBERTY, NY
    United States
  • Phone:
    18008922253
  • Category:

Spectrum TV,Voice and Internet promised $20 discount on monthly bill to customers buying Spectrum Mobile phone and they lied. They without reason or notification increased my monthly service by $30 for the same crap plus I have daily interruptions. ($142 to $172)

Reading all the reviews online about them, I have realized they lie to thousands of customers as well. Additionally for the Spectrum Mobile I was charged $58 for monthly mobile service, $12 for insurance, $179 for the mobile plus the sim memory card $12 totalling $261.

The cell phone didn't work property and I returned it to get it fix it and send it back but thye cancelled my service and kept my phone plus didn't return the money. I contacted them and they refused to give me the $261 but, not unless I contacted NY attorney general Leticia James and they were ordered to return my the money.

Spectrum is a fraud and scam because the service is not reliable, I have daily interruptions on the cable and internet. I f you have a problem with them contact the attorney general in your state and they will fix all your problems.

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