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  • Report:  #1381914

Complaint Review: Spectrum Cable formally TWC

Spectrum Cable formally TWC Time Warner Cable Forceful sales tactics to "promote" upsales West Hollywood California

  • Reported By:
    chefraphael — hollywood California United States of America
  • Submitted:
    Wed, June 28, 2017
  • Updated:
    Thu, June 29, 2017

 Spectrum Cable keeps calling me these last nine days in average daily to up-sale something: I already canceled all TV prescription and merely have the internet connection that is actually lousy and not working nearly as well as promoted... it's a big scam! However I have requested each sales person to please please take me off their calling list since I have no -NONE - interest in purchasing whatever "best deal" they promise... I would gladly go to a competition - there is none either; hence we are stuck with the bully-Cable provider and Spectrum is utterly aggressive and engages very rough sales people! Now, nine days into their "force-down-your-throat" sales calls I'm being informed that their internal strategy is to only respect a "do not call" request after 30 days of a costumer telling them to stop calling. In my case I have to endure another three weeks of these sharks calling me and when pleading not to go any further they hang up - really rude and beyond respect. Be aware of this. By the admission of the latest caller on 06/28 13:20pm - they do NOT STOP calling me for another 24 days since I have kindly asked to stop trying to promote up-sales of which I would never agree to! Again, when asked to speak to a supervisor - the clerk hung up! I'll file a complaint with every entity I can find. There ought to be other consumers bothered by this?

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