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  • Report:  #1237795

Complaint Review: sparkletts water service

sparkletts water service Wait time for a customer service is at least 30 minutes...I have several accounts with them and since day one my accounts were not consolidated like I asked. The water service is always always late...forcing me to call and speak to the rude representatives who never seem to know what's going on...then they promise me a delivery never happens. I have been dealing with this for a year now! They also hang up on you and managers seem just as careless. The worst company ever!!!! They are under staffed and at this rate I am sure they will soon go out of business. it has been 3 weeks and although I am on autopay I have not received any water delivery!!! Nationwide

  • Reported By:
    sara — Antioch Tennessee USA
  • Submitted:
    Wed, June 24, 2015
  • Updated:
    Thu, June 25, 2015

Sparkletts isn't the worst water delivery service! They lack customer service, timely deliveries, under staffed, 30 plus minutes hold times, and extremely rude representatives including managers! I wouldn't recommend this company to my worst enemy! We have several accounts and are constantly out of water and no one seems to care or try to fix this issue. I have been dealing with them for over a year and it's time to finally give up on them!

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