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  • Report:  #971879

Complaint Review: smart living co

smart living co specialty merchandise corporation lied about price and wont give me refund simi vally., California

  • Reported By:
    debbie — UTICAshelby twp Michigan United States of America
  • Submitted:
    Tue, November 20, 2012
  • Updated:
    Fri, November 30, 2012

when i signed up for the home business they quoted me half the price for the membership. after i made a $24.95 payment then a $39.95 payment and another payment of $79.90.i would have owed them $126.00 total. all i received from them was a couple catalogs and a member id wich i couldnt start using untill i paid them off.i called to tell them i would be late on the next payment and they told me i owed them $300 and something more before i could start selling..i gave them all my imfo that i dont owe them that much and if that was the case i was falsly imformed on the pricing.so i asked for a refund for i could afford all that money and also i was lied to but they refuse to give me my money back.plus i had was promised gifts and gift card that i never seen.so i paid $145.00 for a couple catalogs.this is unfair and i want a refund.i asked them to listen back on the recorded call that the price they quoted me was not the same as they say i owe..now i have cps securities sending me letters sayin i owe $350.18 to smart living and they plan to collect.

1 Updates & Rebuttals


Susan Smart

Simi Valley,
California,
United States of America

Please call as soon as possible

#2UPDATE Employee

Fri, November 30, 2012

Hello Debbie,
Please call the Smart Living Company member services toll-free number at 1-800-345-4762 and ask to speak to Jessica, the member services manager. She is familiar with your post here and she will assist you in clearing up any misunderstanding to resolve your issue quickly and fairly. Please call at your earliest convenience, and we look forward to helping you.

Sincerely,
The Smart Living Company Team

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