Sinemia Stole my money Internet
May 3rd, 2018 I signed up for a membership via website, they make you pay for a whole year. I did the package for two so it came out to $383. I received a standard email saying they would send my membership card and when it arrived, my account would be activated, and I could start going to the theaters to watch movies. I never received it, and as of 6/3/18, I have yet to receive it. When I first sent a concern to their customer support via email, support@sinemia.com, they responded to me saying it sometimes takes a bit longer to receive membership cards. I saved my communication with them. I then emailed back a week later saying I would like a refund since it's been nearly a month and haven't receieved or heard anything from them. They now refuse to communicate with me, and have yet to receive a refund. Do not buy from this company, they will rip you off. I have gotten together with my bank to workout a possible chargeback, however, if I can't get my money back that way, I will end up taking them to small claims and just represent myself. Be warned!
1 Updates & Rebuttals
Bill
Englewood,Colorado,
United States
scam
#2REBUTTAL Individual responds
Fri, October 12, 2018
I purchased the membership for two and then I followed the link to upgrade my membership to 3 people. They actually added another year for me so now I subscribed to 2 years. And I asked to refund the old membership and just put me on the new membership.
Their response was that they dont allow Changes. So no change no refund. It's ridiculous. They have that option on the site. I am working with the bank to get my money back. If not any other suggestions? I am seeing I am not the only victim on this web site.