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  • Report:  #1502674

Complaint Review: shopsmarter

shopsmarter shopsmarter.com Taking automatic unauthorized payments from my bank account Wethersfield CT

  • Reported By:
    judith — Bellingham WA United States
  • Submitted:
    Tue, December 08, 2020
  • Updated:
    Fri, December 11, 2020

I made an online purchase at Best Buy.

Shortly afterwards I received an email from shopsmarter offering me a rebate for my purchase. I responded to their email "Send us your Proof-of-Purchase to complete your Welcome Bonus claim. Here's what you'll need to do: Email your Best Buy order confirmation* to xxxxxxxxx  Include claim number in the subject line of the email:

Shopsmarter knew I'd made a purchase at Best Buy, I thought they were connected to Best Buy. They've been charging my bank account $9.97 once a month since April without my knowledge or permission. There was no mention of any charges, why would I pay someone for a Rebate??

2 Updates & Rebuttals


judith

Bellingham,
Washington,
United States

A Sham Operation not-so-smart Shopsmarter Is.

#3Author of original report

Fri, December 11, 2020

I have communicated with your company and it was a waste of time. I have filed a report about your activity with WA State Attny General. Look how many people who are here at just this site whom you have scammed.

It's a disgrace that you take advantage of people especially during a pandemic, when we are all hurting. A reckoning is due.


Mike

Middletown,
Connecticut,
United States

Response to your inquiry

#3UPDATE Employee

Thu, December 10, 2020

 Hello, I apologize for any confusion regarding the membership fee. Please reach out directly at Help@ShopSmarter.com, I will be happy to help. Thanks

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