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  • Report:  #1511866

Complaint Review: Service king

Service king Collision king Sub par body work and abysmal paint correction. Shop manager was decietful and unapolagetic. Mechanicsville Maryland

  • Reported By:
    Malcolm — Mechanicsville United States
  • Submitted:
    Mon, September 13, 2021
  • Updated:
    Mon, November 29, 2021

Accident repair for my relatives 1986 chevrolet camaro was sub par. On an insurance claim with eerie the estimate to repair was $2100. This included repairing damage to the fender, the nose, the headlight assembly and replacement of the badge. The results are abysmal. Single stage paint was sprayed over bubbling clear coat without blending it in so now there are highly visible uneven areas and when the clear coat flakes the job looks worse than before the accident. The manager claimed that the paint was base and clear.

I highly doubt that based on the coverage and It looks far worse than before the accident. The paint was sprayed without enough reducer causing "paint pop" which the manager blamed on the underlying product from the factory (sealer should have been used if that was the case). The badge on the nose was scraped off with a putty knife causing chipping of paint on the corner of the indentation for the badge on the nose. The manager said that was okay because there were already road chips on the nose (they could have used glazing putty).

The cherry on the cake is that they cared so little and lacked enough pride in their work that they placed the new badge upside down and cocked to the left. This was an unprofessional job and the management is belligerent. Unsatisfactory indeed. The insurance claim will be resubmitted. This is another case of a shady business preying on young and inexperienced people.

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