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  • Report:  #1412316

Complaint Review: Secure home warranty

Secure home warranty Sold me a six year contract for the price of five years. That was a year ago. They cannot be reached by telephone. They owe me for an outstanding claim. At first the phone just rang and disconnected. Now it does not even respond. I have five years left on a contract that I would like to cancel and in unpaid claim from June. Philadelphia Pennsylvania

  • Reported By:
    Donna — Salinas California United States
  • Submitted:
    Fri, November 17, 2017
  • Updated:
    Fri, November 17, 2017

The one claim that they handled took two months to get a service tech on site as they do not pay their service companies. The claim took forever to report as they do not answer their phones. The claim that they owe me for was for 225 dollars on a stove replacement that cost me 2200.00 dollars. They never sent the 225 and now I cannot contact them. I have tried daily for two months. My attempts to contact them have resulted in unfulfilled promises, then voicemail, then dropped phone calls, then disconnected service.

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