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  • Report:  #1501089

Complaint Review: Sears

Sears Sears Purchase Warranty They sold us Refrigerator with warranty. Ice box not working. No parts poor service 3rd party. Started 7/12/20 over 90 days no resolution

  • Reported By:
    Merlinda — Norwalk Ca United States
  • Submitted:
    Tue, October 20, 2020
  • Updated:
    Tue, October 20, 2020

Sears Kenmore Refrigerator Ice Maker not Working. Covered under purchase Warranty. 3rd party A1 Repair inspected on7/13/20 and ordered part. Did not receive part. Called Sears sent back to A1 Repair said Backorder part not available. Called Sears Resolution 10/13/20 Bernadette gave me case # 6927126. She said she put in for a new Refrigerator replacement with 2 day follow up update. No update and no new Refrigerator. Over 90 days and same broken Ice Maker.

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