Complaint Review: Sears Protection Agreement Center

 What a ripoff! Got a letter (attached) and called in to renew. After almost everything was done, I asked what items were coverred. The person on the other side verified my current coverage (the one I bought when I originally bought the item from the local Sears store) and went through the new coverred items, which sounded great! Then, I asked if the specific model of the product I purchased was coverred (I had heard somwhere that, Sears stopped coverring that model). To my surprise, the person said "No". Here, we had almost completed the renewal and charged my creditcard only to find out that the item was not coverred. I asked what would have happened if I did not call and simply put my information on the attached form and sent back (using the attached envelope). The reply was, "you would get a refund". I asked when, and the reply was that, the person answerring did not know. PLEASE AVOID THIS SCAM AT ALL COST.