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  • Report:  #519059

Complaint Review: Sears Auto and Tire Center

Sears Auto and Tire Center Geoffrey Moore of Sedgewick Claims Mgt I went to get an alignment at Sears. Myself and witnesses watched the Sears mechanic back my car into another car. The manager was immediately notified. I have a wriiten statment confirming this. Henderson, Nevada

  • Reported By:
    Fraud Investigator — Henderson Nevada USA
  • Submitted:
    Tue, November 03, 2009
  • Updated:
    Tue, November 03, 2009
  • Sears Auto and Tire Center
    1511 West Sunset Road, Henderson, NV
    Henderson, Nevada
    United States of America
  • Phone:
    7025476904
  • Category:

I went to Sears automotive to get an alignment for my car.  After preparing the work order the Sears Mechanic got in my car and backed it into another car causing damaage to my car. I have witnesses. I notified the manager at Sears and he made a notation on my invoice. The Manager admitted "total"  fault in front of witnesses and assured me I would be paid by the loss prevention department the next day. I got indipendent quotes between $450 and $500 to fix my car.


Sears turned this over to an insurance adjuster who continues to totally ignore the facts.   


Geoffrey Moore


Claims Examiner II


SEDGEWICK CLAIMS MANAGMENT SERVICES INC


TELEPHONE  847-645-7050


FAX  866 - 876-7050


Email: gmoore@seddgewickCMS.com


After ignoring the facts of witnessses and Sears Staff Mr. Moores professionalism is caputured in his letter in his statement.  "If Sears is liable for these damages, the most we would pay is 1/2 of that, plus any supplements and 1/2 rental.


THIS IS FRAUD!!!!!!!  Given these legal standards I should only pay Sears for 1/2 of the merchandise I take from this store.  I hope Moore only gets 1/2 of his salary. Perhaps this is TOO Much!

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