Complaint Review: Science of Skill (now called Self-reliance Initiative)

Received an advertisement for a "free" knife (pay only for shipping and handling).  Did not see or notice any information that stated I would be automatically enrolled in a monthly subscription for $57 per month.  I never received anything in the mail, email correspondence or notification that I was subscribed or of what goods or services I was not entitled to receive. 

As I routinely pay my credit card bills when they arrive, I did not notice for more than six months that I was being charged $57 per month.  When I finally did notice, I called the company and was told the "subscription" was automatic when I received the knife (which by the way was a piece of junk).  I informed them I wanted to cancel and wanted a refund.  They advised me that they only refunded two months, per company policy. 

After not receiving the refund after a few weeks, I called again and was told the refund was delayed due to my filing a complaint with my credit card company.  I called again, after the credit card company reinstated all the charges back to my account and was now told that they could not provide a refund since the charges had been disputed.  When I explained that that was not what I was told on the previous call, I was basically told I was wrong.