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  • Report:  #1435332

Complaint Review: Samsung Electronics America

Samsung Electronics America Samsung lied to me in June of 2017 about sending someone out to repair my dryer. In about two weeks they finally decided to replace the dryer and at that point I purchased a new dryer. Ridgefield Park New Jersey

  • Reported By:
    Carolyn — Little Rock Arkansas United States
  • Submitted:
    Wed, March 21, 2018
  • Updated:
    Wed, March 21, 2018
  • Samsung Electronics America
    105 Challenger Road
    Ridgefield Park, New Jersey
    United States
  • Phone:
    1-800-726-7864
  • Category:

I filled out a refund request and in the midst of filing paperwork I lost the sticker with the serial number on it and that was the hold up in the beginning and then i finally found the photo copy of the serial number so i contacted them and they were denying my refund again because I no longer had the dryer and I had already told them after they said they were going to refund me that i had disposed the old dryer due to limited space in my house.

I also told them that i had proof of the dryer being given away for junk and they could talk with the man that picked up the dryer plus I still had part of the non-working dryer in my wash roomthat was left behind by accident. I also told them that the man that picked up the dryer provided me a written statement that I could have notorized and sent to them. They still denied my refund. I would like for you to look into my refund from Samsung.  I am legally entitled to my refund.

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