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  • Report:  #4097

Complaint Review: SAMS CLUB

Sams Club ripping me off on membership dues.. *REBUTTAL

  • Reported By:
    Litchfield Il.
  • Submitted:
    Thu, December 28, 2000
  • Updated:
    Mon, September 16, 2002
  • SAMS CLUB
    White Oaks Mall, Spr. Il.
    Springfield, Illinois
    U.S.A.
  • Phone:
    217 787 4070
  • Category:

I joined Sams Club in St Louis immediately after
they opened back in 60's..was one of the first
to join from the military..Have always been a member
and made purchases of sometimes around $300.00 a
month..Well in the last few years these people without my approval have charged my sams card
membership dues, the last two years they even
put another persons dues on my credit card.. Its
bad enough getting charged for my own on the credit
card (without my approval) but then putting an
assoc. member on my card and charging my credit
card is not right.. I have had no luck talking to
the high level people at sams hq.,,they told me
to go to the sams club in Springfield, Il. The
only thing I can get out of them is it will not
happen in the future and they cancelled my card
out.. I had already done this with the Hq. in
Ark., but they were about to do it again to me..I
explained I had paid them off ( my full acct.)
because of this practice..I will never sign up
as a member again.. I guess what I want to pass
on to people on this site.. watch your statements
very close..these are true scam tactics a lot of
these clubs pull on the average citizen.. the
credit card companies do this all the time too..
WATCH YOUR STATEMENTS VERY CLOSELY.. to catch
these swindlers. If you sign up for Sams.. tell
them you do not want them to chg your dues to your
credit card.. and definitely do not want assoc
members dues to be chg to your acct.. You know
what the lady told me at Sams in Spr. Il.. you did
not read the very fine print on appl.. it says
sams can do this.. Just a warning to you that sign
up with Sams.. watch these uncouth tactics.

cmdrtack

Click here to read other Rip Off Reports on Sams Club

11 Updates & Rebuttals


Daniel

Keswick,
Ontario,

up to the individual manager

#12Consumer Comment

Sat, May 25, 2002

I personally think that a person having to many credit cards is one very good reason for mixups like this. I do not have a Sears, gasoline/oil, or any credit cards except ONE it is a master card not that it matters, I deal a fair amount at Sam's and some fair sized sales, in fact I am thinking of getting a garden tractor from them. I deal mostly in Niagara Falls N.Y.



I can honestly say that I have never had a moments trouble with them, as they do not renew my card until I am in there and my membership hapens to be due. I did however run into one problem in Orlando Florida when purchasing some products I found out (to my disgust) they do not take Master Card there, each store is up to its own individual manager.


terry

huntington,
West Virginia,

what late fee ?????

#12UPDATE Employee

Fri, May 24, 2002

the person who wrote that they were tried of sams charging a 25.00 late fee... on what ????? if they are talking about a late fee on the charge card....the card is threw a credit card company NOT SAM'S CLUB...you have a beef with them not sams club......think about it !!!!!


carlos

slidell,
Louisiana,

excessive late fees

#12REBUTTAL Individual responds

Mon, May 06, 2002

I do not like to pay $25.00 for late fees. That is abit steep. If SAMS wants to serve better they should reduce or eliminate the late fee. We are paying interest in the balance anyway.


Lois

Park Ridge,
Illinois,

Good experiences with Sams Club

#12Consumer Comment

Wed, March 27, 2002

I have been a member of Sam's Club for a good number of years and have always paid for my membership with my credit card. They have never charged anything to my account without my approval. Each year when my subscription becomes due, I get a letter in the mail listing my subscription and any associate memberships that I might have had for the previous year and reminding me that renewal is in order.



This year, a few weeks after I renewed the associate membership for my son, he passed away. So, I called and asked if the membership could be transferred to his fiance's name so that it would be available for her use. They very willingly complied with my request, for which I was very grateful.


ROMAN

CHICAGO,
Illinois,

PAY CLOSER ATTN.

#12Consumer Comment

Thu, February 21, 2002

This guy is not paying attn. I have been a member for 2 years and they have always been very helpful with ANY situation. On two occasions 1 thier fault and 1 the post office fault took off 2 late charges without any hesitation. Once when I changed addresses they sent it to my old place I called and told them what happened and once when the post office sent the payment back to my house. On the post office one I called them to let them know what happened and said that if I were to resend it right away that they would extend my due date by 1 week. When I got the next statement the late fee was on there. I called and it was credited to my account right away. MY ADVISE PAY ATTN.


patti

mesa,
Arizona,

Read Before You Sign Things!

#12UPDATE EX-employee responds

Tue, February 19, 2002

When you signed up for Sam's Club Credit - you were given the declarations and legal info. In this information it clearly tells you that all membership dues will be automatically charged to your account for renewal. This includes all secondary cardholders. At any time you allowed somone to be added on as a secondary they became part of your membership thus their dues would be renewed as well.



I would hope that the people you have signed up on your memebership were family or friends and they would be honest and forthright enough to reimburse you the $15 (plus tax) for the priveledge of having a memebership that saves them far more than this very minimal investment each year.



They were not ripping you off or scamming you - you just chose not to educate yourself. Hopefully you have learned a lesson but don't blame those who were/are not at fault.

It is unfortunate that you state you will no longer shop at Sams Club, it is your loss. By the way clubs were not around in the 60's when you say you joined.


joseph

lawton,
Oklahoma,

This man is confused or a liar.

#12UPDATE Employee

Thu, February 14, 2002

This person claims to have joined Sam's Club in the 60's in his statement. This would have been impossible due to the fact that Sam's Club was not in existence in the 60's. The first Sam's Club that ever opened was in Midwest City Oklahoma, a suburb of Oklahoma City, club #8241 in the year 1983. So if this man claims he joined in the 60's, he is lying. Which makes me wonder what else he is lying about.




If you had been paying attention to your monthly statements, this could not have gone on for 2-3 years

#120

Sun, January 06, 2002

They filed the following rebuttal to the above Rip-Off Report:



Their email: SandyToU@aol.com

Their name: sandy



Their relationship to the company: Consumer Suggestion



Rebuttal:

If you had been paying attention to your monthly statements, this could not have gone on for 2-3 years. Had you asked them to stop this practice after the first membership fee had been added to your account, it would have made a big differance. After all, would you provide anyone a service for 2-3 years and then want that person to complain to you they didnt want

it????? I think your problems with Sams are from your own

negligence.Anyone that doesnt look over a charge statement for 2-3 years is asking for big trouble!! After this amount of time thank your lucky stars it was just membership fees!!


If you had been paying attention to your monthly statements, this could not have gone on for 2-3 years

#120

Sun, January 06, 2002

They filed the following rebuttal to the above Rip-Off Report:



Their email: SandyToU@aol.com

Their name: sandy



Their relationship to the company: Consumer Suggestion



Rebuttal:

If you had been paying attention to your monthly statements, this could not have gone on for 2-3 years. Had you asked them to stop this practice after the first membership fee had been added to your account, it would have made a big differance. After all, would you provide anyone a service for 2-3 years and then want that person to complain to you they didnt want

it????? I think your problems with Sams are from your own

negligence.Anyone that doesnt look over a charge statement for 2-3 years is asking for big trouble!! After this amount of time thank your lucky stars it was just membership fees!!


If you had been paying attention to your monthly statements, this could not have gone on for 2-3 years

#120

Sun, January 06, 2002

They filed the following rebuttal to the above Rip-Off Report:



Their email: SandyToU@aol.com

Their name: sandy



Their relationship to the company: Consumer Suggestion



Rebuttal:

If you had been paying attention to your monthly statements, this could not have gone on for 2-3 years. Had you asked them to stop this practice after the first membership fee had been added to your account, it would have made a big differance. After all, would you provide anyone a service for 2-3 years and then want that person to complain to you they didnt want

it????? I think your problems with Sams are from your own

negligence.Anyone that doesnt look over a charge statement for 2-3 years is asking for big trouble!! After this amount of time thank your lucky stars it was just membership fees!!


If you had been paying attention to your monthly statements, this could not have gone on for 2-3 years

#120

Sun, January 06, 2002

They filed the following rebuttal to the above Rip-Off Report:



Their email: SandyToU@aol.com

Their name: sandy



Their relationship to the company: Consumer Suggestion



Rebuttal:

If you had been paying attention to your monthly statements, this could not have gone on for 2-3 years. Had you asked them to stop this practice after the first membership fee had been added to your account, it would have made a big differance. After all, would you provide anyone a service for 2-3 years and then want that person to complain to you they didnt want

it????? I think your problems with Sams are from your own

negligence.Anyone that doesnt look over a charge statement for 2-3 years is asking for big trouble!! After this amount of time thank your lucky stars it was just membership fees!!

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