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  • Report:  #1512266

Complaint Review: Sage 5 Company

Sage 5 Company LLC - Walmart website I purchased two beds from this company and they delivered it incomplete, with missing parts, and with two broken drawers Murfreesboro Tennessee

  • Reported By:
    lucas — Austin MN United States
  • Submitted:
    Mon, September 27, 2021
  • Updated:
    Mon, September 27, 2021

I purchased two beds (South Shore Tiara Mates Bed, Twin, White, Drawers, Bookcase Headboard) from this company that is located online on the website of Walmart. I paid $752 for those beds.  They delivered the 2 beds without any Bookcase Headboard that I had paid for. The beds also came with two damaged drawers and the protection cover was very damaged. I got in contact with them by email available at the Walmart website and I was told they cannot send me two new drawers as a replacement and can't send me my 2 Bookcase Headboard.

Instead, they offered $60 for each bed as a discount for not delivering the headboards and for the broken drawers. These beds are actually useless.  New headboards are around  $150 each when purchased separately. They also requested me to return the 2 beds to them, I have to rent a truck and pay to return these items. I have never seen such a horrible company in my life, and I have been buying everything online for over a decade.  

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