SafeCart.com*Paretolog ADV TECH Customerservice@safecart.com The end cost was suppose to be $9.95 and they charged me $29.99 and they never sent me the key for the software it did not work. I contacted them several times on the 800 number they provided and it sent me to a sight and the page did not come up. I would like a refund and the charges ( of $19.95 each month) stopped on my Discover card Nationwide
Customerservice@safecart.com The end cost was suppose to be 9.95 and they charged me 29.99 and they never sent me the key for the software it did not work. I contacted them several times on the 800 number the provided and it sent me to a sight and the page did not come up. Also I would like a refund for the 2 mthly charges of $19.95 each which was not part of the deal
2 Updates & Rebuttals
CustomerSupport
SafeCart Charge
#3UPDATE Employee
Tue, June 10, 2014
Hello Robert,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
Pareto rep
Victoria,British Columbia,
Help with your Paretologic purchase
#3UPDATE Employee
Tue, June 03, 2014
Hello
I am very sorry to hear of the recent difficulties that you have experienced. ParetoLogic is dedicated to customer satisfaction and we would like to hear from you via our official support channels.
To contact our support site, please send an email to customersupport@paretologic.com and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-877-420-7340 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
We truly appreciate your business, and look forward to hearing back from you.
Kindest Regards
Laura E.
Paretologic Liaison