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  • Report:  #1442599

Complaint Review: Rough Country Rustic Furniture

Rough Country Rustic Furniture Never fulfilled orders, refused refund Internet

  • Reported By:
    TripleD — Painesville OH United States
  • Submitted:
    Sat, May 12, 2018
  • Updated:
    Sat, May 12, 2018

We ordered an item from Rough Country Rustic Furniture in September for a Christmas gift. They kept giving us sob stories about why they were running behind on orders and to pleeeeease give them more time. They purposely and intentionally waited until our credit card company would no longer honor a charge back -- we have all of our money through Chase Bank and their cc policy is 60 days from the time you place the order!! The original delivery timeline was 6-8 weeks, so there was no way Chase was EVER going to pursue our claim! And Rough Country knew this!! That's why they kept egging us on to give them more time!! I believe they are INTENTIONALLY targeting gun owners because the majority of their products are for gun concealment!! Do NOT, under any circumstance, order from this company!

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