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  • Report:  #326262

Complaint Review: Rocking S Farm Aka Suzanne Schnetzler

Rocking S Farm Aka Suzanne Schnetzler Refused to refund unused portion of board payment. Helena Alabama

  • Reported By:
    helena Alabama
  • Submitted:
    Tue, April 15, 2008
  • Updated:
    Wed, August 08, 2012
  • Rocking S Farm Aka Suzanne Schnetzler
    4141 Highway 93 North
    Helena, Alabama
    U.S.A.
  • Phone:
    205-4820192
  • Category:

I boarded my horse at this farm from January of 2007 until I sold him in December of 2007. I brought 21 bales of hay with me, for which I was never paid. The horse was a pasture boarded horse, which meant that he was entitled to feed, hay, water and de-worming medication for $275/month. In April of 2007, Suzanne Schnetzler offered me a discounted rate if I was willing to pay for his board for an entire year. I gave her $3000.00, which amounted to a $25 monthly discount, covering the board through May of 2008.

I sold the horse in December of 2007 and asked for a refund of the unused portion of the board. She refused and has since issued me a contrived bill for feed, hay, shoes and medication expenses supposedly owed to her, coincidentally totaling the amount of my refund.

She also wanted me to sign a non-disclosure statement barring me from speaking to any current or former customers of her stable.

Leah
helena, Alabama
U.S.A.

6 Updates & Rebuttals


Faith Pack

Helena,
Alabama,
United States of America

Rocking S Farm - still going strong!

#7Consumer Comment

Wed, August 08, 2012

I am a current customer of Rocking S. We are boarding our horse and we take lessons from Suzanne. The farm is awesome and Suzanne takes excellent care of the horses!

It is unfortunate that sites like this exist and that posts like this, even after the situation is resolved will never be removed by RipoffReport.com. The cost the start the "arbitration" process on this site is $2000. Even if you are the author of the report and want to remove your post you cannot. See the sites FAQ page:

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When you register, this site wants you to allow an attorney or the media to contact you regarding your complaint. This person never obtained an attorney to settle this matter. She chose this forum to attack the good name and character of a person and a business.

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I would suggest that if you are interested in horses, boarding or lessons, that you give the Rocking S and Suzanne Schnetzler the benfit of the doubt and check out the program for yourself.

You may contact me if you have questions about the programs at Rocking S. I have used my real name here. Call me at 205-612-0680




anonymous

United States of America

Do your research about this place!

#7Consumer Comment

Fri, May 27, 2011

Visit the shelby county courthouse clerk's office and you will find that the owner, Suzanne Schnetzler has been arrested on more than one occassion for writing multiple bad checks to different feed stores.  According to records, she plead guilty and is currently on probation.  You will also have to avoid the repo man who frequently visits looking for Suzanne's truck that she continues to hide.

Is this a place you want to be?


Sdlbredlvr

Shelby,
Alabama,
United States of America

Rocking S Farm is the best!

#7Consumer Comment

Mon, November 15, 2010

I am a customer of RSF and cannot say enough good things about the owner, Suzanne. She is kind, compassionate and a great instructor.

It is unfortunate that due to the false accusations of one former customer, this report is online and would cost RSF $5000+ to fight and get removed. Fortunately she has a loyal client base who know that these accusations are untrue. Please visit us!


Montarino

Hoover,
Alabama,
U.S.A.

I am hereby rescinding my prior two (2) rebuttals.

#7Consumer Comment

Tue, June 24, 2008

I am hereby rescinding my prior two (2) rebuttals.


Montarino

Hoover,
Alabama,
U.S.A.

Also...

#7Consumer Comment

Thu, April 24, 2008

One major thing that Leah failed to add to this is that she was going to have her beloved horse put to sleep this spring because she "could not afford him anymore". What a responsible pet owner! Suzanne actually saved this horse's life because the horse absolutely did not need to be put to sleep.

In addition, I would like to say what a relief it is that this woman is gone from the barn. Let me also say that I hope that Leah never purchases another animal because she is absolutely not responsible!


Montarino

Hoover,
Alabama,
U.S.A.

Current Client of rocking S Farm

#7Consumer Comment

Fri, April 18, 2008

I am a current client of Rocking S Farm. I have my show horse in training with Suzanne Schnetzler.

While being a client for nearly two years I have had absolutely no problems and after being at several different barns, Rocking S Farm is a breath of fresh air. Rocking S Farm has brought us home from each horse show with blue ribbons and huge smiles!

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